Changing your phone number
Changing your phone requires verifying both numbers. Your KYC status carries over.
You can change your phone number at any time. The change is verified end-to-end so no one can hijack your account by stealing only your old SIM.
How it works
- Profile → Personal info → Phone number.
- Tap Change number and enter the new phone number.
- We send an OTP to the new number — enter it to verify.
- We send a second OTP to your old number — enter it to confirm you still control the old number too.
- Both verified, change applied.
If you no longer have access to the old number, you can't self-serve this. Open a support ticket — we'll verify identity through your original ID document and grant the change manually within 1–3 business days.