Counterpart isn't responding
If your match goes silent during a live handoff, we pause completion and help you re-match.
Once a transaction hits the live handoff state, both sides are expected to respond within reasonable time. Dinora enforces a 30-minute reply rule.
What counts as silent
- No reply in chat for 30 consecutive minutes after a question.
- No QR scan within 10 minutes of arriving at the meeting location.
- No response to a Dinora operator's manual nudge.
What Dinora does automatically
We send your counterparty reminders after the rule trips. If they still don't reply, we auto-cancel the meeting, pause their release state, and start a re-match for you in the background.
You'll get a notification with a one-tap option to either accept the new match or cancel the request.